Client: A leading insurance company.

Objective: To come up with a smart administrative system that provides ongoing feedback to job candidates and answers their questions in real time while directing them to relevant parties.

Solution and Outcome: Company data was collected, cleaned and structured to create a comprehensive database with common candidates’ questions, requests and concerns that led to positive outcomes.A Predictive modeling and sentiment analysis platform was trained on the data so as to match candidate inquiry with the most useful answers via an advanced chat bot technology.